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Shipping Policy

1. Processing Time

Orders are processed within 1 to 3 business days after payment is received.

Once your order has been shipped, you will receive a confirmation email including tracking information (track & trace), when available.


2. Delivery Time

The average delivery time is 4 to 9 business days, depending on your location.

Please note that these timeframes are estimates and may be extended due to factors beyond our control, such as:

  • High demand periods
  • Customs processing
  • Logistics or transportation delays

Claras of Bayfield is not responsible for delays caused by these circumstances.


3. Shipping Method & Product Origin

All orders are shipped directly from our trusted suppliers, primarily located in Asia.

Due to international shipping, customs duties, taxes, or import fees may apply depending on the destination country.

Any such charges are the responsibility of the customer and are determined by the regulations of the delivery country.


4. Shipping Costs

Shipping costs are clearly displayed at checkout.

The total shipping cost depends on:

  • The weight of the package
  • The destination
  • The selected shipping method

Claras of Bayfield reserves the right to adjust shipping fees based on logistical conditions.


5. Delivery Responsibility

Once tracking information confirms that the package has been delivered to the address provided by the customer, responsibility transfers from Claras of Bayfield.

It is the customer’s responsibility to ensure that all shipping details are correct before completing the order.

Any address errors or changes must be reported within 24 hours of placing the order.

In the case of an incorrect address, Claras of Bayfield cannot be held responsible for lost or delayed orders.


6. Contact

For any questions regarding shipping or delivery, you can contact us at:

Email: info@clarasofbayfield.com


If you want, I can also:

  • Make this more conversion-friendly (less friction, higher CVR)
  • Or adjust wording to be lower risk for Shopify Payments holds
  • Or create a short version for product pages (high converting shipping block)

FREE SHIPPING WITH UPS

Enjoy free shipping across the U.S. on us, today only!  Find something you love, and we will cover the shipping. Every order ships free, straight to your door.

30-Day Money Back Guarantee

At Mae & Willow Charleston, we believe in your satisfaction. Enjoy our 30-day return policy for peace of mind!

Loved for the comfort

Timeless comfort, made to move with you
Feel relaxed, confident, and beautifully at ease in every piece.

Shipping Policy